The Infopolis software package combines the automation of all key processes in an enterprise: accounting for material and financial resources, personnel recordkeeping and human resource management, accounting and planning of technological equipment resources. The system allows you to get a general picture of the state of all resources of the enterprise and ensure balanced management of them.
An element of the system is the CRM module, which serves to manage the relationships with customers. CRM is not a separate program, it works with the same directories as all other modules of the system, which eliminates the need for data import / export processes between them. The tasks of working with the client initiate the creation of business operations, which in turn can be a source of interactions with customers.
Automation of business processes consists in organizing the interaction of enterprise personnel in the framework of a formalized scheme approved by management. This allows to minimize the impact of the human factor and strengthen control over the implementation of tasks. The tasks of the staff are related to business operations, which allows to automate the processing of operations with equipment and supplies, tracking the status of stocks, managing the work of staff - managers, warehouse and production workers.